PRIVACY POLICY

janisimone llc dba Agent4Agent

Last Updated: December 21, 2025

janisimone llc (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access or use Agent4Agent (the “Services”).

Company Information:

janisimone llc

444 N 4TH ST STE 101

Philadelphia, PA 19123-4124

By using the Services, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

A. Information You Provide Directly

We may collect the following categories of information:

• Name, email address, phone number

• Business name and billing information

• Account login credentials

• Contact and lead data uploaded to the platform

• Communications with support or sales teams

B. Information Collected Automatically

When you access the Services, we may automatically collect:

• IP address

• Browser type and device information

• Usage data (pages accessed, features used, timestamps)

• Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use collected information to:

• Provide, operate, and maintain the Services

• Process payments and manage subscriptions

• Enable CRM, automation, and communication features

• Respond to inquiries and provide customer support

• Improve platform performance and user experience

• Enforce our Terms and Conditions

• Comply with legal obligations

We do not sell personal data.

3. USER DATA AND CLIENT DATA RESPONSIBILITY

• You retain ownership of all data you upload, including leads and contacts.

• You are solely responsible for ensuring that:

  • Data was lawfully obtained

  • Required consents (e.g., SMS/email opt-in) are in place

  • Your use complies with applicable privacy and marketing laws

The Company acts as a service provider / data processor with respect to User-uploaded data.

4. SMS, EMAIL, AND COMMUNICATION DATA

If you use SMS, email, or automated messaging features:

• Message content, delivery status, and timestamps may be stored

• Phone numbers and email addresses are processed solely to deliver communications

• You are responsible for TCPA, CAN-SPAM, and other regulatory compliance

We disclaim responsibility for User messaging practices.

5. SHARING AND DISCLOSURE OF INFORMATION

We may share information only as follows:

• Service Providers: hosting, payment processing, analytics, messaging carriers

• Legal Requirements: subpoenas, court orders, or lawful government requests

• Business Transfers: merger, acquisition, or sale of assets

• With Your Consent

We do not share personal data for third-party marketing purposes.

6. THIRD-PARTY INTEGRATIONS

Agent4Agent integrates with third-party tools and services (e.g., SMS providers, email services, payment processors).

• Third-party services operate under their own privacy policies

• We are not responsible for third-party data handling practices

• Use of integrations is at your discretion

7. DATA RETENTION

• Account data is retained for as long as your account remains active

• Upon termination, data may be retained for a limited period for legal, billing, or backup purposes

• Data may be deleted permanently after a reasonable retention period

8. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards to protect information.

However:

• No system is completely secure

• We cannot guarantee absolute data security

You acknowledge and accept this risk.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Authenticate users

• Maintain sessions

• Analyze platform usage

• Improve functionality

You may control cookies through your browser settings.

10. YOUR PRIVACY RIGHTS

A. U.S. Residents

Depending on state law, you may have rights to:

• Access personal information

• Request correction or deletion

• Opt out of certain processing

B. California Residents (CCPA/CPRA)

California residents have the right to:

• Know what personal information is collected

• Request deletion of personal information

• Opt out of sale (we do not sell data)

• Not be discriminated against for exercising rights

C. EU/UK Residents (GDPR)

Where applicable, you may have rights to:

• Access, rectify, or erase personal data

• Restrict or object to processing

• Data portability

Requests can be submitted using the contact information below.

11. CHILDREN’S PRIVACY

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

• Updates will be posted on this page

• Continued use of the Services constitutes acceptance of changes

13. CONTACT INFORMATION

For privacy-related questions or requests:

Email: [email protected]

Mailing Address:

janisimone llc

444 N 4TH ST STE 101

Philadelphia, PA 19123-4124