TERMS AND CONDITIONS

janisimone llc dba Agent4Agent

Last Updated: December 21, 2025

These Terms and Conditions (“Terms”) govern access to and use of the Agent4Agent platform, website, software, and related services (collectively, the “Services”) operated by janisimone llc, a Pennsylvania limited liability company (“Company,” “we,” “us,” or “our”).

Company Address:

janisimone llc

444 N 4TH ST STE 101

Philadelphia, PA 19123-4124

By accessing or using Agent4Agent, you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agree to be legally bound by these Terms.

1. DESCRIPTION OF SERVICES

• Agent4Agent is a customer relationship management (CRM) and marketing automation platform designed for real estate professionals and related service providers.

• The platform is a white-labeled instance of HighLevel, customized and resold by the Company.

• Services may include, without limitation:

  • Lead capture and management

  • Email and SMS marketing automation

  • Funnel and landing page tools

  • Appointment scheduling

  • Contact databases and analytics

  • Third-party integrations

Important Disclaimer: Agent4Agent is not affiliated with, endorsed by, or operated by HighLevel. All branding, support, and contractual obligations are solely between you and janisimone llc.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

• You must be at least 18 years of age and legally capable of entering into a binding contract.

• You agree to provide accurate, current, and complete information during registration.

• You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account.

3. SUBSCRIPTIONS, FEES, AND PAYMENT

• Access to Agent4Agent is provided on a subscription basis.

• Pricing, billing frequency, and included features are described on the website or order page at the time of purchase.

• All fees are:

  • Non-refundable, except as expressly stated in writing

  • Exclusive of applicable taxes, which you are responsible for paying

• Failure to pay may result in suspension or termination of access.

Optional Refund Policy (if applicable): Refunds, if offered, are limited to [X-day] periods and require written request.

4. ACCEPTABLE USE POLICY

You agree not to use the Services to:

• Violate any applicable law, regulation, or ordinance (including TCPA, CAN-SPAM, or GDPR where applicable)

• Transmit spam, unsolicited communications, or unlawful marketing messages

• Infringe intellectual property or privacy rights

• Upload malicious code, malware, or engage in system abuse

• Engage in fraudulent, deceptive, or misleading practices

The Company reserves the right to suspend or terminate accounts for violations, with or without notice.

5. COMMUNICATION COMPLIANCE (SMS & EMAIL)

• You are solely responsible for ensuring compliance with:

  • Telephone Consumer Protection Act (TCPA)

  • CAN-SPAM Act

  • State and international marketing regulations

• You represent and warrant that:

  • You have obtained all necessary consents

  • Your messaging practices are lawful

• The Company disclaims all liability for User messaging conduct.

6. DATA OWNERSHIP AND PRIVACY

• You retain ownership of all data you upload to Agent4Agent.

• You grant the Company a limited license to host, process, and transmit your data solely to provide the Services.

• We do not sell User data.

• Data handling is governed by our Privacy Policy [to be linked].

7. THIRD-PARTY SERVICES

• Agent4Agent integrates with third-party providers (e.g., SMS carriers, email services, payment processors).

• The Company is not responsible for:

  • Downtime or errors caused by third-party services

  • Data loss attributable to third-party failures

• Use of third-party services is subject to their respective terms.

8. INTELLECTUAL PROPERTY

• All platform software, branding, designs, and content (excluding User data) are owned by the Company or its licensors.

• You are granted a limited, non-exclusive, non-transferable license to use the Services during your subscription term.

• No rights are granted beyond those expressly stated

9. DISCLAIMERS

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED

• WE DO NOT GUARANTEE:

  • BUSINESS RESULTS

  • LEAD QUALITY

  • INCREASED SALES OR CONVERSIONS

  • UNINTERRUPTED OR ERROR-FREE SERVICE

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE COMPANY SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES

  • LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION

• TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO THE COMPANY IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company and its members, officers, and employees from any claims arising out of:

• Your use of the Services

• Your marketing practices

• Your violation of these Terms or applicable law

12. TERMINATION

• Either party may terminate the subscription at any time.

• Upon termination:

  • Access to the Services will cease

  • Data may be deleted after a reasonable retention period

• Sections relating to liability, indemnification, and governing law shall survive termination.

13. GOVERNING LAW AND VENUE

• These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.

• Any legal action shall be brought exclusively in the state or federal courts located in Pennsylvania.

14. MODIFICATIONS

• We reserve the right to modify these Terms at any time.

• Continued use of the Services after changes constitutes acceptance.

15. CONTACT INFORMATION

For legal or support inquiries:

Email: [email protected]

Mailing Address:

janisimone llc

444 N 4TH ST STE 101

Philadelphia, PA 19123-4124